Creator Help

How do I set up my account for payments?

Connect your Stripe account in your settings. If you don’t already have an account, it should only take a few minutes to complete.


What happens if I need to issue a refund?

No worries. In your orders page, click ‘View Order Details’ on the order you need. Click the “Issue Refund” button. Issue a full or partial refund for that order.


What if I need to communicate with my customer?

In your orders page, click ‘View Order Details’ on the order you’d like. There’s a box to message the customer. The customer will receive an email.


When do I get paid?

You get paid to Stripe as soon as you make a sale. Stripe dumps funds into your debit card or into your bank account on a rolling basis. You should be able to interact with the funds from your sale within two days. Check your Stripe Dashboard for details.


But I have more questions!

Shoot us an email. We’ll help you figure out anything else.